Who you are buying from
Leafy Daydreams is operated by Mark Evans trading as Leafy Daydreams, 3 Kinder Road, Inkersall, S43 3HR, United Kingdom. Email shopify-mark@outlook.com for help with an order, delivery, cancellation or complaint.
These terms apply to consumer purchases from our online shop. Orders and customer communications are in English. You can save or print these terms for reference.
Products and prices
The Hello Sunshine Sunflower Jug & Plant Pot Pair costs £34.95, including Standard delivery to the areas listed below. It contains one decorative ceramic jug and one matching ceramic plant pot. Plants, flowers, styling props and gift wrapping are not included. The jug is for decorative use, not food or drinks; it should be hand washed and must not be microwaved.
Check the product description, dimensions, quantity and total price before ordering. Prices are in pounds sterling and include any applicable taxes. The price shown when you place your order applies to that order. Changes to future prices do not change an order already accepted. We will not add an extra charge or substitute another product without your agreement.
Ordering, payment and acceptance
Add your chosen item to the basket, enter your delivery details, choose from the available payment methods and review the order before selecting the payment button. You can correct details before submitting. Placing an order creates an obligation to pay the total shown; payment is due at checkout.
We accept your order when we send the order-confirmation email. Keep that email and contact us promptly if any details are incorrect. An order correction may depend on whether the goods have already been dispatched, but this does not remove your cancellation rights.
If we discover that we cannot supply your order, we will tell you promptly and refund any payment for goods we cannot supply without unnecessary delay. We will not choose a replacement for you without your agreement. This does not limit other remedies available to you under consumer law.
Delivery
Standard delivery is included to England, Scotland, Wales and Northern Ireland, including the Highlands and islands. We do not deliver to BFPO addresses, Guernsey, Jersey, the Isle of Man or international destinations.
Our Delivery page gives the delivery arrangements and estimated timing that apply when you order. If you need an item by a particular date, contact us before ordering so we can say whether we can meet it. If delivery is delayed, missing or damaged, contact Leafy Daydreams; we are responsible for resolving the matter with the carrier or supplier.
The goods remain our responsibility until you, or someone you have nominated to receive them, takes possession. Delivery estimates do not remove your legal rights. Unless a different period is agreed, we must deliver without unnecessary delay and within 30 days. If we miss an agreed essential delivery date, refuse to deliver, or fail to deliver within an appropriate additional period you give us, you can end the affected contract and receive the refund required by law.
Cancellations, returns and faulty goods
You can cancel without a reason from the time you order until 14 days after the day you or your nominated recipient receive the goods. For one order delivered in parts, the period runs from receipt of the last part. Tell us clearly that you wish to cancel; you do not need our or our supplier's approval. Then send the goods back within 14 days after notifying us. You pay direct return postage for a change of mind, as explained before purchase.
Our Returns and cancellations page contains the full instructions, refund timings and optional cancellation form. Ask us for the appropriate return destination and reference. If instructions are not provided in time, you may use our business address above. We will not penalise a delay caused by us providing instructions late.
You may examine the goods as you would in a shop. There is no cancellation or restocking fee. A deduction may reflect a loss in value caused by handling beyond what is needed to inspect them. We refund cancelled goods and any standard outward delivery charge within the legal time limit, using the original payment method unless you expressly agree otherwise. Where goods are returned, this is within 14 days of receiving them or receiving evidence they were sent back, whichever is earlier. If no return is needed, it is within 14 days after cancellation.
Goods must be of satisfactory quality, fit for their purpose and as described. You normally have 30 days after delivery to reject faulty or misdescribed goods for a full refund. Rights to repair, replacement, price reduction or refund can continue afterwards. We cover reasonable return costs for faulty or incorrect goods. Contact us before posting them so we can arrange the appropriate remedy. Your rights and refund deadlines do not depend on our supplier giving us approval or credit.
Questions, complaints and your legal rights
Email or write to the contact details above. Include your order number if available and tell us what has happened and how you would like the issue resolved. We will consider your complaint and respond promptly.
Nothing in these terms removes or limits your statutory consumer rights, our responsibility for faulty or misdescribed goods, or liability that cannot lawfully be excluded. The terms in force when you place an order apply to that order; later changes apply to future purchases.
If you live in England or Wales, the law of England and Wales applies to your purchase; if you live in Scotland, Scots law applies; if you live in Northern Ireland, Northern Irish law applies. You may bring a claim in the courts of the UK country where you live. These terms do not restrict any other court or mandatory consumer protection available to you under applicable law.